(301) 360-0707


   
Mission Statement
Service Area
Policies
F.A.Q.
 
FREQUENTLY ASKED QUESTIONS

What kind of turnaround time can I expect on my computer?
SmartPath will come to your home or business and in most instances have the problem repaired before leaving.

If I want to start a home-based business, what type of technology will I need to begin?
We can come on site and analyze your needs based on your type of business, available space and budget. Then, we will make recommendations for technological components that fit your individual needs (i.e. computers, printers, fax machines, software, etc.)

I need a new computer - can you help me?
Yes. Although we are in the business to service computers, we also offer computer sales at reasonable prices. If your computer is non-repairable, or it would not be economical to do so, we offer a full line of computers assembled to your specifications.

I just bought a new computer but need help getting it up-and-running - can you help?
Yes. When you buy a new computer, we can come to your home or office, set it up, and provide hands-on instruction.

Do you offer any computer training services?
Yes. We offer on site training for individuals and small or large groups for most Microsoft operating systems and products.

I think my computer has a virus - what should I do?
To avoid further infection, stop what you're doing and call ComputerWorX. We can scan your PC for the latest viruses and remove them completely.

Can you install telephone or network cabling?
Yes. We can install additional phone lines and CAT5 network cabling for home or business networking purposes.

Do you provide networking?
Yes. We provide simple peer-to-peer local area network (LAN) configuration as well as more complex file server–client Windows NT networks.

Are you an Internet Service Provider (ISP)?
No. We work with a local ISP to provide you with this service.

I would like to have a web page for my business, can you help me?
Yes. We can provide web page design, web hosting services and registration of your domain name (yourbusiness.com).

Do you do system backups?
Yes. We provide complete system data backups on to the latest removable media.


 
|
Copyright © 2009, SmartPath, LLC.